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Ambition Towing is an excellent company that genuinely cares about their customers. No one compares to them regarding competency, and customer service. Thank you!!!
Great experience, the owner was very accommodating and drove us to our car. We will use this company for future emergencies.
Like everyone in my situation, I had truck issues. My insurance company, USAA, which only handles military and ex-military personnel is partnered with Ambition. That was my first indication I was dealing with men of honor and integrity. The staff was really busy so the owner of the company left the office, hopped in his last truck and came and got me and my truck to my garage of choice personally. He’s as honest and personable as one could ever hope for. I really hope these hardworking folks continue to succeed and thrive because Lord knows we need more people like them.
I did not catch the name of the gentleman (and his sidekick) who helped me today, but the number I was given for him was 314-809-1945, and I was picked up around 5:00pm today. Both the driver and his son (about middle school age) were extremely helpful and polite! I needed a tow because my car was stuck in park and the driver even took a look at it before towing the car. He confirmed that there was a problem and explained to me what I could tell the people at the repair shop. He even offered me a ride home when it started to rain and he saw that I didn't have anyone with me. I am so impressed with your quick and accessible service (and receiving a follow up text to make sure that the ride had arrived). Being a young woman alone in the city (and knowing almost nothing about cars) I was nervous for my first tow experience but these two gentlemen put me at ease. You are lucky to have them on your team - thank you!
My family and I came to St. Louis for family vacation and as with most we had a little hiccup with our vehicle. The car broke down and we needed a tow. I called my insurance company for a tow. We waited a good long time for the tow but let me tell you it was SO worth the wait. The gentleman that came was very patient and kind. My 4 year old son was outside with us and he can be trying with all his questions and talking and this man just patiently answered his questions and showed him how everything worked. In a tough situation it was amazing to see that good wholesome people still exist. Thank you guys so much!
Great service in a timely manner. The owner really seems to care about his customers.
Very good people!
Needed then to tow my mercedes to the dealership since my car had an "SRS MALFUNCTION" displayed and couldn't start the car. They showed up on time, very polite and friendly. My car wouldn't go into neutral. He said he really didn't want to have to drag the car and asked if he could take a look at my car for me, I said sure. After poking around, he found that it was just my battery sending false signals since it had a little juice in it. He could have just picked up the car and dragged it, dropped it at the dealership, to then which the dealer would charge me their fees for diagnostic, labor, etc, all in the end for a battery.. The owner is a lifesaver, he went out of his way to help me!!!
My insurance company contacted Ambition on a busy Friday evening, after the they had my car towed by a less reputable company from St. Louis County that towed my bumperless car to me and left the car and bumpers on a busy street with a dead battery. Ambition Towing then dispatched John who saved the day, waited patiently while I located the key which I misplaced in my frazzled stated of mind, put my bumpers carefully into my car without damaging them and safely moved my vehicle to the new location with a reassuring smile and an encouraging word. I appreciate how John helped me last Friday and have saved Ambitions number for any tow emergency I have in the future. Exemplary service!
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